Thank you for shopping at SETOR PREMIUM! We hope you love your purchase, but if you’re not completely satisfied, we’re here to help.
Returns
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Eligibility: You have 30 days from the date of delivery to return your item. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also be in the original packaging.
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Non-Returnable Items: Certain types of goods are exempt from being returned. This includes:
- Gift cards
- Downloadable software products
- Some health and personal care items
Refunds
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Process: Once we receive your return, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
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Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at henriquemanoel723@gmail.com.
Exchanges
- Exchanges: If you need to exchange an item for the same item, send us an email at henriquemanoel723@gmail.com and send your item to Rua Junqueira Freire, 61, 84026-140, Brazil.
Shipping
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Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
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Need Help? If you have any questions about our Return and Refund Policy, please contact us at henriquemanoel723@gmail.com.
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